Rent-A-Shelf (RAS) Program FAQ

The Rent-A-Shelf (RAS) Program allows customers to rent out their collectibles through ToyPanic via this option:

• Collector Rent-A-Shelf – Sell at your preferred price with higher resale potential

This program is designed to give collectors a convenient, secure, and trusted platform to trade, resell, and upgrade their collections without the hassle of managing private buyers, uncertain payment arrangements, or marketplace risks.

ToyPanic may accept a wide range of collectibles, including but not limited to:

• Action figures
• Statues
• Designer toys
• Anime figures
• Bearbricks
• Hot Toys
• POP! Vinyl
• Model kits
• Selected limited-edition collectibles

Acceptance is subject to ToyPanic’s review based on item condition, authenticity, market demand, resale potential, and overall suitability for the program.

No. Submission does not guarantee acceptance. ToyPanic reserves the right to decline any item that does not meet internal Rent-A-Shelf standards.

Items may be rejected if they are:

• Counterfeit, imitation, or unauthentic
• Heavily damaged or poorly maintained
• Missing essential parts, accessories, or packaging
• In poor resale condition
• Low in market demand
• Overproduced or difficult to resell
• Not aligned with ToyPanic’s quality or category standards

ToyPanic reserves the sole discretion to determine item eligibility.

The Collector Rent-A-Shelf Program allows customers to sell their collectibles through ToyPanic at a self-selected selling price.

Instead of accepting the standard trade-in offer, customers may place their item under ToyPanic’s Rent-A-Shelf program for:

• In-store display exposure
• Online listing visibility
• Access to ToyPanic’s collector audience
• Higher resale potential compared to direct trade-in

This option is suitable for customers who prefer maximizing resale value and are willing to wait for a buyer.

Collector Rent-A-Shelf includes the following fees:

• RM30 per month for Detolf showcase / display rental
• 10% service fee upon successful sale

Applicable fees must be acknowledged and agreed upon before Rent-A-Shelf begins.

The RM30 monthly display rental fee must be paid upfront before the Rent-A-Shelf listing is activated.

Rent-A-Shelf placement will only begin once payment is received and the display slot is confirmed.

Upfront payment is required to:

• Secure and reserve the display slot
• Confirm customer commitment
• Prevent unused reservations
• Cover display allocation and listing preparation costs

This ensures fair slot management and avoids operational disruption.

Display rental fees are generally non-refundable once the display slot has been reserved, assigned, or activated.

Refunds, if any, are strictly subject to ToyPanic’s review and approval under exceptional circumstances only.

No refund will be provided for:

• Early withdrawal by customer
• Change of mind
• Pricing dissatisfaction
• Unsold items
• Partial usage of rental period

The RM30 monthly rental covers:

• Detolf showcase / in-store display placement
• Physical shelf allocation
• Product display handling
• Basic in-store exposure
• Listing support on ToyPanic platforms
• Social media exposure (where applicable)
• General customer inquiry handling

Rental fees cover display and exposure services only and do not guarantee a sale.

If the item sells successfully, ToyPanic deducts 10% from the final selling price as a service fee.

Example:

• Selling Price: RM400
• Service Fee (10%): RM40
• Customer Receives: RM360

The service fee covers:

• Sales facilitation
• Buyer coordination
• Platform exposure
• Payment handling
• Sales processing

The 10% fee applies only upon successful sale.

If the item remains unsold, the customer may choose to:

• Continue renting the display space
• Revise the selling price
• Convert to direct Trade-In-Program (subject to revaluation)
• Collect the item and end Rent-A-Shelf

Unsold items must be collected within the stated collection period after Rent-A-Shelf ends. Storage penalties may apply to overdue collection.

The customer sets the preferred selling price.

However, ToyPanic may provide non-binding pricing guidance based on:

• Market demand
• Current resale trends
• Product condition
• Buyer behavior
• Pricing competitiveness

ToyPanic reserves the right to decline listings priced unreasonably above market expectations.

Yes.

However:

• Rent-A-Shelf fees paid are non-refundable once listing begins
• Customers must collect rejected, withdrawn, or declined items within the stated collection period
• Storage or handling charges may apply for uncollected items

No. Rent-A-Shelf improves visibility and exposure, but sale is not guaranteed.

Successful sell-through depends on:

• Market demand
• Pricing
• Item condition
• Buyer interest
• Product desirability

ToyPanic will exercise reasonable care in handling consigned items.

However, ToyPanic shall not be liable for:

• Manufacturer defects
• Pre-existing damage
• Packaging wear from normal display handling
• Market depreciation
• Indirect loss due to delayed sale

Any liability, if applicable, shall be limited to terms stated in the final Rent-A-Shelf agreement.

ToyPanic offers collectors:

• A trusted collector platform
• Access to an established buyer community
• In-store and online exposure
• Safer transactions
• Less buyer risk
• Reduced negotiation hassle
• Flexible selling options
• Professional resale support

This makes selling more convenient, structured, and reliable compared to managing direct marketplace sales independently.